Course curriculum

  1. 1

    • Introduction

    • GOALS AND SUCCESS METRICS OF LEAN SIX SIGMA

    • THE IMPORTANCE OF LSS IN NONMANUFACTURING SECTORS

    • DEFINING SIX SIGMA, LEAN, AND LEAN SIX SIGMA

    • Lean

    • Lean Six Sigma

    • IMPLEMENTATION OVERVIEW

    • LSS ORGANIZATION STRUCTURE

    • PILLARS OF LONG-TERM SUCCESS

    • THE FINAL STATE
  2. 2

    • Step 1: Define the Project CTQ

    • STEP 2: OUTLINE THE BUSINESS CASE

    • STEP 3: DEVELOP A HIGH-LEVEL PROCESS MAP

    • STEP 4: DEFINE AND EXECUTE A CHANGE MANAGEMENT STRATEGY

    • DEFINE PHASE SUMMARY
  3. 3

    • Measure

    • STEP 5: DEFINE THE CTQ CHARACTERISTICS (PROJECT Y)

    • STEP 6: OUTLINE PERFORMANCE STANDARD

    • STEP 7: DEVELOP A DATA COLLECTION PLAN

    • STEP 8: VALIDATE THE MEASUREMENT SYSTEM

    • MEASURE PHASE SUMMARY
  4. 4

    • Analyse

    • STEP 10: DEFINE THE PERFORMANCE OBJECTIVE FOR THE PROCESS

    • STEP 11: IDENTIFY SOURCES OF VARIATION

    • ANALYZE PHASE SUMMARY
  5. 5

    • Improve

    • STEP 12: IDENTIFY THE VITAL XS AND IMPLEMENTABLE SOLUTIONS

    • IMPROVE PHASE SUMMARY
  6. 6

    • Control

    • STEP 13: VALIDATE MEASUREMENT SYSTEM ANALYSIS ON THE XS

    • STEP 14: DETERMINE THE PROCESS CAPABILITY

    • STEP 15: IMPLEMENT PROCESS CONTROL

    • CONTROL PHASE SUMMARY
  7. 7

    • CONCLUSION

    • PROJECT DOCUMENTATION

    • PROJECT TRANSLATION

    • LAST THOUGHTS
  8. 8

    • TEST