Course curriculum

  1. 1
    • Introduction

    • GOALS AND SUCCESS METRICS OF LEAN SIX SIGMA

    • THE IMPORTANCE OF LSS IN NONMANUFACTURING SECTORS

    • DEFINING SIX SIGMA, LEAN, AND LEAN SIX SIGMA

    • Lean

    • Lean Six Sigma

    • IMPLEMENTATION OVERVIEW

    • LSS ORGANIZATION STRUCTURE

    • PILLARS OF LONG-TERM SUCCESS

    • THE FINAL STATE

  2. 2
    • Step 1: Define the Project CTQ

    • STEP 2: OUTLINE THE BUSINESS CASE

    • STEP 3: DEVELOP A HIGH-LEVEL PROCESS MAP

    • STEP 4: DEFINE AND EXECUTE A CHANGE MANAGEMENT STRATEGY

    • DEFINE PHASE SUMMARY

  3. 3
    • Measure

    • STEP 5: DEFINE THE CTQ CHARACTERISTICS (PROJECT Y)

    • STEP 6: OUTLINE PERFORMANCE STANDARD

    • STEP 7: DEVELOP A DATA COLLECTION PLAN

    • STEP 8: VALIDATE THE MEASUREMENT SYSTEM

    • MEASURE PHASE SUMMARY

  4. 4
    • Analyse

    • STEP 10: DEFINE THE PERFORMANCE OBJECTIVE FOR THE PROCESS

    • STEP 11: IDENTIFY SOURCES OF VARIATION

    • ANALYZE PHASE SUMMARY

  5. 5
    • Improve

    • STEP 12: IDENTIFY THE VITAL XS AND IMPLEMENTABLE SOLUTIONS

    • IMPROVE PHASE SUMMARY

  6. 6
    • Control

    • STEP 13: VALIDATE MEASUREMENT SYSTEM ANALYSIS ON THE XS

    • STEP 14: DETERMINE THE PROCESS CAPABILITY

    • STEP 15: IMPLEMENT PROCESS CONTROL

    • CONTROL PHASE SUMMARY

  7. 7
    • CONCLUSION

    • PROJECT DOCUMENTATION

    • PROJECT TRANSLATION

    • LAST THOUGHTS

  8. 8
    • TEST