Abstract
Introduction
Step 1 - Define : Project CTQs
FREE PREVIEWDefine Charter
Step 2 - Measure
Performance Standards for Y
FREE PREVIEWProject Data Collection Plan
Data for Project Y
Step 3 - Analyze
Improvement Goals for Project Y
Prioritized List of All Xs
List Vital Few Xs
Finalize List of Vital Few Xs
Quantified Financial Opportunity
Step 4 - Improve
Piloted Solution
FREE PREVIEWStep 5 - Control
Confirm Solution
Overview
FREE PREVIEWBenefits Of Six Sigma in an Engineering Environment
Challenges Of Implementing Six Sigma in an Engineering Environment
Six Sigma Engineering Case Study - Automotive Industry
Six Sigma Engineering Case Study - Case Study #2
Tips for Using Six Sigma in Engineering
Overview
FREE PREVIEWBenefits Of Six Sigma in Customer Service
FREE PREVIEWChallenges of Implementing Six Sigma in Customer Service
Six Sigma Customer Service Case Study - Services Help Desk
Tips For Using Six Sigma in Customer Service
Overview
Benefits Of Six Sigma in a Hospitality Environment
Challenges Of Implementing Six Sigma in a Hospitality Environment
Six Sigma Hospitality Case Study - Starwood Hotels and Resorts
FREE PREVIEWTips For Using Six Sigma in Hospitality
Overview
Benefits Of Six Sigma in a Human Resources Environment
Challenges Of Implementing Six Sigma in a Human Resource Environment
Six Sigma Human Resources Case Study - Océ Business Services
Tips For Using Six Sigma in Human Resources
Overview
Benefits Of Six Sigma in an Information Technology Environment
Challenges Of Implementing Six Sigma in an Information Technology Environment
Six Sigma IT Case Study - Mobile Phone Web Service Provider
Six Sigma IT Case Study : IT Components Of Control
Tips For Using Six Sigma in IT
